National Assistive Technology Act Data System

Annual Progress Report - Full Report

Puerto Rico 2017

General Information

Statewide AT Program (Information to be listed in national State AT Program Directory)

State AT Program Title:
Puerto Rico Assistive Technology Program (PRATP)
State AT Program Title:
State AT Program URL
www.pratp.upr.edu
Mailing Address:
Jardin Botanico Sur, 1187 Calle Flamboyan
City:
San Juan
State:
Puerto Rico
Zip Code:
00926
Program Email:
pratp@pratp.upr.edu
Phone:
787-474-9999
TTY:

Lead Agency

Agency Name:
University of Puerto Rico (UPR), Central Administration
Mailing Address:
Jardin Botanico Sur, 1187 Calle Flamboyan
City:
San Juan
State:
Puerto Rico
Zip Code:
00926
Program URL:
www.pratp.upr.edu

Implementing Entity

Name of Implementing Agency:
Mailing Address:
City
State:
Zip Code:
Program URL:

Program Director and Other Contacts

Program Director for State AT Program (last, first):
Miranda, Maria I
Title:
Program Director
Phone:
787-474-7292
E-mail:
mariamiranda@pratp.upr.edu
Program Director at Lead Agency (last, first):
Miranda, Maria I
Title:
Program Director
Phone:
787-474-7292
E-mail:
mariamiranda@pratp.upr.edu
Primary Contact at Implementing Agency (last, first) - If applicable:
Title:
Phone:
E-mail:

Person Responsible for completing this form if other than Program Director

Name (last, first):
Title:
Phone:
E-mail:

Certifying Representative

Name (last, first):
Miranda, Maria I
Title:
Program Director
Phone:
787-474-7292
E-mail:
mariamiranda@pratp.upr.edu

State Financing

Did your approved state plan for this reporting period include any State Financing? Yes
Did your approved state plan for this reporting period include conducting a Financial Loan Program? No

B. State Financing Activities that provide consumers with resources and services that result in the acquisition of AT devices and services

1. Overview of Activities Performed

How many other state financing activities that provide consumers with access to funds for the purchase of AT devices and services were included in your approved state plan? 00


C. State Financing Activities that Allow Consumers to Obtain AT at Reduced Cost

1. Overview of Activities Performed

How many state financing activities that allow consumers to obtain AT at a reduced cost were included in your approved state plan? 01
Activity 1
How would you describe this state financing activity? AT Fabrication Program
2. Geographic Distribution and Number of Individuals Served
Geographic Distribution
County of Residence Individuals Served
A. Metro (RUCC 1-3) 35
B. Non-Metro (RUCC 4-9) 00
C. Total Served 35

Performance Measure Number
Performance Measure Number
D. Excluded from Performance Measure 00
E. Number of Individuals Included in Performance Measures 35

If a number is reported in D you must provide a description of the reason the individuals are excluded from the performance measure:

3. Types and Dollar Amounts of AT Funded
Types and Dollar Amounts of AT Funded
Type of AT Device / Service Number Provided Total Estimated
Current Retail
Purchase Price
Total Price for
Which Devices
Were Sold
Savings
to Consumers
Vision 00 $0 $0 $0
Hearing 01 $0 $0 $0
Speech communication 02 $118 $0 $118
Learning, cognition, and developmental 02 $207 $7 $200
Mobility, seating and positioning 05 $1,427 $4 $1,423
Daily living 08 $953 $33 $920
Environmental adaptations 11 $1,746 $98 $1,648
Vehicle modification and transportation 01 $1,295 $0 $1,295
Computers and related 01 $23 $0 $23
Recreation, sports, and leisure 04 $7,376 $256 $7,120
Total 35 $13,423 $398 $13,025

D. Anecdote

Alejandro (not his real name) is a 15-year-old student with down syndrome. Her mother told us that Alejandro had wanted to ride a bike for years but he did not have the balance nor the motor coordination to use a regular bike. He had tried several sizes and models with no success. His physical therapist had suggested an adapted trike, but the prices made this option unattainable (about $1,283 for the recommended model - AmTryke ProSeries Foot Cycle 1416). Moreover, Alejandro did not want the "special" trike since he wanted to ride with his friends using a "typical bike". Through PRATP's Low Cost Device Design and Development (LD3) initiative Alejandro and her mother selected his own bike to be adapted according to Alejandro's particular needs. The finished product included custom stabilization wheels for balance, an extra-wide seat to improve stability, pedal foot straps to aid motor coordination, among other features (the total cost of materials was $53). The bike was beta-tested, fitted for size and range of motion and then given to Alejandro to take home. Now Alejandro can ride his typical bike having his special needs addressed by non-obtrusive "hidden" features.

Impact Area

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 01 00 03 04
2. AT was only available through the AT program. 04 02 21 27
3. AT was available through other programs, but the system was too complex or the wait time too long. 02 00 02 04
4. Subtotal 07 02 26 35
5. None of the above 00 00 00 00
6. Subtotal 07 02 26 35
7. Nonrespondent 00 00 00 00
8. Total 07 02 26 35
9. Performance on this measure 100% 100% 100%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 35 100%
Satisfied 00 0%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 00 0%
Total Surveyed 35
Response rate % 100%

G. Notes:

Reutilization

A. Number of Recipients of Reused Devices

Activity Number of Individuals Receiving a Device from Activity
A. Device Exchange 03
B. Device Refurbish/Repair - Reassign and/or Open Ended Loan 161
C. Total 164

Performance Measure
D. Device Exchange - Excluded from Performance Measure 02
E. Reassignment/Refurbishment and Repair and Open Ended Loans - Excluded from Performance Measure because AT is provided to or on behalf of an entity that has an obligation to provide the AT such as schools under IDEA or VR agencies/clients 00
F. Number of Individuals Included in Performance Measures 162

If a number is reported in E you must provide a description of the reason the individuals are excluded from the performance measure:

B. Device Exchange Activities

Device Exchange
Type of AT Device Number of Devices Exchanged Total Estimated Current Purchase Price Total Price for Which Device(s) Were Exchanged Savings to Consumers
Vision 00 $0 $0 $0
Hearing 00 $0 $0 $0
Speech Communication 00 $0 $0 $0
Learning, Cognition and Developmental 00 $0 $0 $0
Mobility, Seating and Positioning 03 $3,350 $0 $3,350
Daily Living 00 $0 $0 $0
Environmental Adaptations 00 $0 $0 $0
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 00 $0 $0 $0
Recreation, Sports and Leisure 00 $0 $0 $0
Total 03 $3,350 $0 $3,350

C. Device Refurbish/Repair - Reassignment and/or Open Ended Loan Activities

Device Reassign/Repair/Refurbish and/or OEL
Type of AT Device Number of Devices Reassigned/Refurbished and Repaired Total Estimated Current Purchase Price Total Price for Which Device(s) Were Sold Savings to Consumers
Vision 16 $18,388 $0 $18,388
Hearing 01 $659 $0 $659
Speech Communication 02 $3,128 $0 $3,128
Learning, Cognition and Developmental 06 $1,651 $0 $1,651
Mobility, Seating and Positioning 101 $76,898 $0 $76,898
Daily Living 45 $6,815 $0 $6,815
Environmental Adaptations 01 $1,024 $0 $1,024
Vehicle Modification & Transportation 00 $0 $0 $0
Computers and Related 39 $13,198 $0 $13,198
Recreation, Sports and Leisure 00 $0 $0 $0
Total 211 $121,761 $0 $121,761

D. Anecdote

Mercedes (not her real name) is a 32 years old elementary school teacher who was referred to the Puerto Rico Assistive Technology Program (PRATP) by her co-workers. Mercedes has Spina Bifida and uses a manual wheelchair for mobility. However, one of the casters was badly damaged, resulting in an unsafe ride due to sudden movements and instability. Mercedes had been waiting for a new wheelchair form a local agency, but it was uncertain how much longer she would have to wait or even if she would finally get the wheelchair at all. Through PRATP’s AT Reuse program Mercedes received a wheelchair that fitted her needs at home and at school. Now she is back to teaching her classes, moving freely at home and school and performing her regular duties in and out of the classroom.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 10 02 86 98
2. AT was only available through the AT program. 05 02 30 37
3. AT was available through other programs, but the system was too complex or the wait time too long. 04 00 10 14
4. Subtotal 19 04 126 149
5. None of the above 03 00 05 08
6. Subtotal 22 04 131 157
7. Nonrespondent 03 00 02 05
8. Total 25 04 133 162
9. Performance on this measure 76% 100% 94.74%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 159 96.95%
Satisfied 03 1.83%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 02 1.22%
Total Surveyed 164
Response rate % 98.78%

G. Notes:

Device Loan

A. Short-Term Device Loans by Type of Purpose

Loans By Purpose
Primary Purpose of Short-Term Device Loan Number
Assist in decision-making (device trial or evaluation) 32
Serve as loaner during service repair or while waiting for funding 18
Provide an accommodation on a short-term basis for a time-limited event/situation 26
Conduct training, self-education or other professional development activity 13
Total 89

B. Short-Term Device Loan by Type of Borrower

Loans By Borrower Type
Type of Individual or Entity Number of Device Borrowers
Individuals with Disabilities 71
Family Members, Guardians, and Authorized Representatives 03
Representative of Education 04
Representative of Employment 00
Representatives of Health, Allied Health, and Rehabilitation 08
Representatives of Community Living 03
Representatives of Technology 00
Total 89

C. Length of Short-Term Device Loans

Length of Short-Term Device Loan in Days 14

D. Types of Devices Loaned

Types of Devices Loaned
Type of AT Device Number
Vision 09
Hearing 06
Speech Communication 11
Learning, Cognition and Developmental 09
Mobility, Seating and Positioning 53
Daily Living 22
Environmental Adaptations 00
Vehicle Modification and Transportation 00
Computers and Related 11
Recreation, Sports and Leisure 00
Total 121

E. Anecdote

Carlos (not his real name) is a very enthusiastic young man whom, due to cerebral palsy, has considerable mobility challenges. Several years ago he had used a walker to get around, but his motor capabilities decreased and, since then, his family used a transport wheelchair to move him around. Ene though Carlos used this wheelchairs for years, his parent kept searching for ways to increase his mobility and independence. Such search led them to the Puerto Rico Assistive Technology Program (PRATP). Through PRATP’s Device Loan program several options were explored until he was fitted into a Pacer Gait Trainer. On the first trial, Carlos started walking quite fast and non-stop throughout PRATP’s facilities. He was definitely eager to get back on his feet. It was a wonderful experience to see this young man that had to be pushed in a wheelchair to get into our Program suddenly moving around freely and greeting everyone he saw along the way with a huge smile on his face. Carlos took the equipment home for the duration of the loan period. During this time it became ever so evident that the gait trainer was the right technology to increase his mobility and functional capabilities. Not only his parents were amazed, but also every person that had seen him for years being pushed on a wheelchair. One of these persons was a friend of the family, whom after learning that the equipment was loaned, offered to buy one for Carlos. Now, Carlos uses his own Gait Trainer to move independently around his home, at the shopping mall, at his church and all around his community.

Impact Area

F. Access Performance Measures

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 11 01 18 30
Decided that an AT device/ service will not meet needs 00 00 01 01
Subtotal 11 01 19 31
Have not made a decision 00 00 00 00
Subtotal 11 01 19 31
Nonrespondent 00 01 00 01
Total 11 02 19 32
Performance on this measure 100% 60.61% 100%

G. Acquisition Performance Measures

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 04 00 20 24
2. AT was only available through the AT program. 02 00 07 09
3. AT was available through other programs, but the system was too complex or the wait time too long. 05 01 10 16
4. Subtotal 11 01 37 49
5. None of the above 00 00 04 04
6. Subtotal 11 01 41 53
7. Nonrespondent 01 00 03 04
8. Total 12 01 44 57
9. Performance on this measure 94.42% 100% 86.15%

H. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 84 94.38%
Satisfied 01 1.12%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 04 4.49%
Total Surveyed 89
Response rate % 95.51%

I. Notes:

Device Demonstration

A. Number of Device Demonstrations by Device Type

Demonstrations by Device Type
Type of AT Device / Service Number of Demonstrations of AT Devices / Services
Vision 64
Hearing 07
Speech Communication 98
Learning, Cognition and Developmental 48
Mobility, Seating and Positioning 04
Daily Living 03
Environmental Adaptations 15
Vehicle Modification and Transportation 00
Computers and Related 34
Recreation, Sports and Leisure 00
Total # of Devices Loaned 273

B. Types of Participants

Demonstrations by Participant Type
Type of Participant Number of Participants in Device Demonstrations
Individuals with Disabilities 77
Family Members, Guardians, and Authorized Representatives 61
Representatives of Education 64
Representatives of Employment 23
Health, Allied Health, Rehabilitation 48
Representative of Community Living 42
Representative of Technology 01
Total 316

C. Number of Referrals

Referrals
Type of Entity Number of Referrals
Funding Source (non-AT program) 00
Service Provider 02
Vendor 00
Repair Service 00
Others 00
Total 02

D. Anecdote

Amaya (not her real name) is an 11-years-old student with cerebral palsy who had difficulties controlling her alternative communication device. Due to involuntary movements and spasticity, it was very difficult, laborious and frustrating for her to activate the built-in switch of her communication system. Amaya’s mother contacted the Puerto Rico Assistive Technology Program (PRATP) seeking options to address this situation. An AT specialist discussed with Amaya and her mother the characteristics of various communication devices and the different access methods available. During a follow-up device demonstration service, an SPL and an OT demonstrated a dynamic communication device controlled through eye tracking. Amaya tried out the device and she was immediately able to control it and to select items on a communication board. It was an amazing experience for her family when she spontaneously started using an on-screen keyboard to write her name and her sister’s name in the communication device. As a result, Amaya’s mother decided to request the AT services necessary to obtain the device through the corresponding agency.

Impact Area

E. Performance Measures

Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 128 23 109 260
Decided that an AT device/ service will not meet needs 00 01 02 03
Subtotal 128 24 111 263
Have not made a decision 05 01 00 06
Subtotal 133 25 111 269
Nonrespondent 03 00 01 04
Total 136 25 112 273
Performance on this measure 94.12% 96% 99.11%

F. Customer Satisfaction

Satisfaction
Customer Rating of Services Number of Customers Percent
Highly satisfied 276 87.34%
Satisfied 07 2.22%
Satisfied somewhat 00 0%
Not at all satisfied 00 0%
Nonrespondent 33 10.44%
Total 316
Response rate % 89.56%

G. Notes:

Overall Performance Measures

Overall Acquisition Performance Measure

Acquisition Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
1. Could only afford the AT through the AT program. 15 02 109 126
2. AT was only available through the AT program. 11 04 58 73
3. AT was available through other programs, but the system was too complex or the wait time too long. 11 01 22 34
4. Subtotal 37 07 189 233
5. None of the above 03 00 09 12
6. Subtotal 40 07 198 245
7. Nonrespondent 04 00 05 09
8. Total 44 07 203 254
9. Performance on this measure 84.09% 100% 93.1% 91.73%
ACL Performance Measure 75% 75% 75% 75%
Met/Not Met Met Met Met Met

Overall Access Performance Measure

Access Performance Measures
Response Primary Purpose for Which AT is Needed Total
Education Employment Community Living
Decided that AT device/service will meet needs 139 24 127 290
Decided that an AT device/ service will not meet needs 00 01 03 04
Subtotal 139 25 130 294
Have not made a decision 05 01 00 06
Subtotal 144 26 130 300
Nonrespondent 03 01 01 05
Total 147 27 131 305
Performance on this measure 94.56% 92.59% 99.24% 96.39%
ACL Performance Measure 70% 70% 70% 70%
Met/Not Met Met Met Met Met

Training

A. Training Participants: Number and Types of Participants; Geographical Distribution

Training by Participant Type
Type of Participant Number
Individuals with Disabilities 226
Family Members, Guardians and Authorized Representatives 121
Representatives of Education 1,747
Representatives of Employment 76
Rep Health, Allied Health, and Rehabilitation 95
Representatives of Community Living 828
Representatives of Technology 11
Unable to Categorize 291
TOTAL 3,104

Geographic Distribution of Participants
Metro Non Metro Unknown TOTAL
2,966 116 313 3,395

B. Training Topics

Trainings by Topic
Primary Topic of Training Participants
AT Products/Services 2,217
AT Funding/Policy/ Practice 235
Information Technology/Telecommunication Access 90
Combination of any/all of the above 842
Transition 11
Total 3,395

B. Description of Training Activities

Describe innovative one high-impact assistance training activity conducted during the reporting period:

During FY 2017, PRATP held three Regional Conferences entitled “Universal Design: Fusion of Technologies” in the northern and eastern areas of the Island. Hundreds of participants attended the conferences including persons with disabilities, family members and service providers representing agencies related to education, health, technology and community living. Immediately after the presentations, a group of AT specialists conducted device demonstrations so that participants could try out technology options addressing their particular needs.

Breifly describe one training activity related to transition conducted during the reporting period:

Technical assistance activity related to transition reported

Breifly describe one training activity related to Information and Communication Technology accessibility:

PRATP’s AT specialist on Information Technology and Computer Access conducted a series of training sessions to the University of Puerto Rico (UPR) on creating accessible documents, as part of the implementation of Local Law 238. Throughout the year, these sessions were held at various campuses of the UPR throughout the Island. During this period, PRATP also provided individual support to UPR professors, webmasters, and librarians on how to improve the accessibility in webpages and other documents such as syllabi, presentations, etc.

D. IT/Telecommunications Training Performance Measure

IT/Telecommunications Training Performance Measure
Outcome/Result From IT/Telecommunications Training Received Number
IT and Telecommunications Procurement or Dev Policies 51
Training or Technique Assistance will be developed or implemented 27
No known outcome at this time 03
Nonrespondent 09
Total 90
Performance Measure Percentage 86.7%
RSA Target Percentage 70%
Met/Not Met Met

E. Notes:

Technical Assistance

A. Frequency and Nature of Technical Assistance

Technical Assistance by Recipient Type
Education 67%
Employment 2%
Health, Allied Health, Rehabilitation 11%
Representative of Community Living 12%
Technology (IT, Telecom, AT) 8%
Total 100%

B. Description of Technical Assistance

Describe Innovative one high-impact assistance activity that is not related to transition:

The Puerto Rico Assistive Technology (PRATP) provided technical assistance to the Puerto Rico Telecommunications Regulatory Board (JRTPR) for the inclusion of accessible software in computers available at their Internet Access Centers located in municipalities throughout the island. PRATP’s AT specialists in the areas of computer access, vision and information technology participated in the evaluation, selection, configuration and training process. Free accessible software options were evaluated to find the best fit for the needs of people with disabilities. The recommended software was downloaded and installed by the JRTPR and the PRATP specialists provided support and training throughout the entire process.

Breifly describe one technical assistance activity related to transition conducted during the reporting period:

The Puerto Rico Assistive Technology (PRATP) provided technical assistance to state university personnel in charge of the implementation of Local Law 238 for the revision and amendment of Certification 111, 2014-2015. This document addresses the new requirements established by the “Law of Extended Admission, Reasonable Accommodation and Retention of Students with Disabilities or Functional Diversity Transitioning From Secondary Schools to Post-Secondary Degrees”. The amendments strengthen the public policy for the admission and retention of students with disabilities at these institutions.

C. Notes:

Public Awareness

Public Awareness Narratives

Describe in detail at least one and no more than two innovative or high-impact public awareness activities conducted during this reporting period. Highlight the content/focus of the awareness information shared, the mechanism used to disseminate or communicate the awareness information, the numbers and/or types of individuals reached, and positive outcomes resulting from the activity. If quantative numbers are available regarding the reach of the activity, please provide those: however, quantative data is not required.

1. On October 2016, the Puerto Rico Assistive Technology Program (PRATP) participated in the AARP Independent Living Pavilion at the Baby Boomers Expo celebrated in the Puerto Rico Convention Center. Thousands of participants 50 years and over attended the event which was covered by all major media around the Island. At PRATP’s booth, people had first –hand contact with assistive technologies, learned about options to increase accessibility, attended AT device demonstrations, etc. The main focus of PRATP’s participation was on “Aging in place technologies”, low cost technologies and universal design.

Information And Assistance

Information And Assistance Activities by Recipient
Types of Recipients AT Device/
Service
AT Funding Total
Individuals with Disabilities 256 51 307
Family Members, Guardians and Authorized Representatives 248 53 301
Representative of Education 79 23 102
Representative of Employment 08 02 10
Representative of Health, Allied Health, and Rehabilitation 53 07 60
Representative of Community Living 59 05 64
Representative of Technology 06 01 07
Unable to Categorize 04 00 04
Total 713 142 855

Notes:

State Improvement Outcomes

State improvement outcomes are not required. You may report up to two MAJOR state improvement outcomes for this reporting period. How many will you be reporting? 00

A. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.

PRATP led the drafting of an Amendment Project to allow the General Services Administration to dispose of reusable AT equipment by transfer, sale, assignment or donation, to the Puerto Rico Assistive Technology Program, to the Executive Branch of the government, to public corporations and to municipalities.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)

Passing of Local Law 148 (2016) to add a subsection (f) to Article 19 of the Reorganization Plan No. 3-2011, known as the "2011 Reorganization Plan for the General Services Administration of Puerto Rico". The full document can be obtained at: http://www.lexjuris.com/lexlex/Leyes2016/lexl2016148.htm


3. What was the primary area of impact for this state improvement outcome?

Technology (ICT accessibility and AT


B. State Improvements

1. In one or two sentences, describe the outcome. Be as specific as possible about exactly what changed during this reporting period as a result of the AT program's initiative.


2. In one or two sentences, describe the written policies, practices, and procedures that have been developed and implemented as a result of the AT program's initiative. Include information about how to obtain the full documents, such as a Web site address or e-mail address of a contact person, but do not include the full documents here. (If there are no written polices, practices and procedures, explain why.)


3. What was the primary area of impact for this state improvement outcome?

Additional And Leveraged Funds

Additional and Leveraged Funds

Did you have Additional and Leveraged Funding to Report? Yes

A. Leveraged Funding for State Plan Activities

State Plan Activities
Fund Source Amount Use of Funds
State Appropriations$30,000Reuse
State Appropriations$50,000Public Awareness, I&A
State Appropriations$50,000Training
State Appropriations$20,000Demonstration
State Appropriations$35,000Technical Assistance
State Appropriations$40,000Device Loan
State Appropriations$45,000State Financing
Amount: $270,000

B. Leveraged Funding for Activities Not in State Plan (data not previously reported in other activity sections)

Non-State Plan Activities
Fund Source Amount Use of Funds Individuals Served Other Outcome

C. Describe any unique issues with your data in this section (e.g., the reason why you were unable to report the number of individuals served with additional or leveraged funds).

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This FY17 State AT Program Annual Progress Report was exported from the National Assistive Technology Act Data System (NATADS). NATADS was developed with partial support from the Center for Assistive Technology Act Data Assistance.


Association of Assistive Technology Act Programs . Saved: Fri May 04 2018 15:33:09 GMT-0500 (Central Daylight Time)